"Without Data, you are just another person with an opinion" -- W. Edwards Demig


I’m Kassem Abu Khana, a Senior Business Intelligence Engineer with over a decade of experience designing, building, and operating analytics and reporting platforms across complex, data-intensive environments. I am currently based in Germany and hold a valid Opportunity Card (Chancenkarte) residence permit, which allows me to work in Germany while seeking long-term employment. My work spans humanitarian operations, telecommunications, and large-scale sports events, where I have consistently delivered production-grade BI solutions that enable data-driven decision-making at scale.

From 2014 to 2025, I worked with UNHCR Lebanon as a Senior Data Management Assistant, owning the end-to-end BI and reporting layer for multiple operational domains. I designed and implemented a Power BI Report Server connected to live production systems, providing centralized, governed analytics and real-time operational visibility. My responsibilities included dimensional data modeling, SQL Server (T-SQL) transformations, development of Power BI semantic models, and delivery of executive and operational dashboards. I ensured data integrity through structured backup processes, data validation, and contributions to disaster-recovery planning. In parallel, I supported IT operations, including Cisco VoIP systems, Linux file servers, and infrastructure troubleshooting.

In parallel, I have been part of the Beirut Marathon Association since 2016 as an Electronic Timing Coordinator, where I lead the BI and data pipeline for race-timing events. I manage MyLaps timing systems, Microsoft SQL Server databases, and analytical logic for split-time analysis, pace calculation, and official result generation, ensuring accurate, high-volume data processing under strict time constraints.

Earlier in my career, I worked as a PHP Web Developer at Diwanee Offshore, contributing to the VIVA Bahrain Telecom web portal. This role strengthened my full-stack development and systems engineering perspective, which continues to inform how I design scalable, maintainable BI solutions today.

I specialize in building trustworthy BI platforms—from raw data ingestion to curated data models and decision-ready dashboards—particularly in operationally critical and fast-paced environments.

 

United Nations High Commissioner of Refugees

Senior Data Management Assistant Managing, Maintaining and analyzing refugee data in South Lebanon

Learn More08/28/2014
 

Beirut Marathon Association

Electronic Timing Coordinator

Learn More08/01/2016
 

Diwanee Offsore

PHP Web Developer Working full-stack development on www.viva.com.bh

Learn More08/01/2013

Logo of the American University of Science and Technology (AUST)

After starting off in Computer Communication Engineering for 1.5 years, I pursued my passion for Computer Science and graduated with a BS degree in the field. Throughout my academic journey, I actively participated in various educational activities, including programming competitions such as AUST Local Competition, ACM LCPC, ACM ACPC, and IEEExtreme. Additionally, I was honored to be assigned as the IEEE student branch representative for AUST Saidon Campus, further contributing to the technical community. 


All Certificates are available in the download section

This comprehensive course is designed to equip you with the essential skills needed to excel as a Google Business Intelligence Analyst. From data collection and query writing to statistics, presentation skills, and leveraging Microsoft Office tools, you will gain a well-rounded understanding of business intelligence. Learn how to efficiently collect data, extract insights through query writing, analyze statistics, and present findings effectively. Enhance your Microsoft Office proficiency and create professional reports and visualizations. Finally, master the creation of dynamic dashboards using Google's business intelligence tools. Whether you're starting your career or seeking to enhance your skill set, this course will prepare you for success in the dynamic field of business intelligence

Credly Credential Badge​​​.
Completed the full Google Data Analytics Certification programs successfully gaining the practical knowledge of different aspects and technologies used during a data analysis project which includes.
Certificate provided through Coursera with following credentials: ​

Credly Credential Badge ​​​
Certificate of completion of Statistica Data Analysis using SAS provided through Udemy.
Certificate of gratitude provided by the Canadian Embassy for the participation in Humanitarian transfer program that was achieved in 2016.

Structured Query Language (SQL)

A total of 8 years working experience in 3 different SQL environments MySQL, Microsoft SQL Server and Google BigQuery.

Data Visualization

I received professional training in Tableau through Google's Data Analytics and Business Intelligence programs. Additionally, I have extensive practical experience in advanced data analysis with Microsoft Power BI.

R Programming Language

Trained on different aspects of R language using RStudio as a part of Google Data Analytics Course

PHP Programming

Gained good experience developing web applications using different PHP MVC frameworks such as CodeIgniter, Drupal and Laravel.

Linux

Very comfortable working with Linux environments as I've been using it for more than 10 years under a variety of distributions ( Ubuntu, Fedora, Mint and Slackware )

Microsoft Office

Well experienced in office software mainly evolved in Data Processing and visualization such as Excel, Access and Powerpoint

SAS

Gained basic skills in SAS language throughout a Udemy course on Statistical Data Analysis

MongoDB

Gained knowledge and experience in MongoDB and Non-relational database concepts throughout MongoDB Official MongoDB for Developers Course.


Lebanese Red Cross

Lebanese Red Cross

Volunteer Medic Former Team Leader Former Center Vice President

Details
IEEE Lebanon

IEEE Lebanon

YP Lebanon Member Former YP Lebanon Secretary Former Campus Representative

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Freediving

AIDA 2 Licensed / Molchanovs Movement Member

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Music

I've been raised on music since I can remember, I have an interest in constantly learning new instruments and gaining new skills in different styles. I first started with the Trumpet which I learned and played for about 7 years, then moved to learn and play the guitar which I have been playing for the past 17 years and currently I'm trying to learn the Saxophone on my own.


Resume (English)

Resume (Deutsch)

University Degree

Canadian Certificate of Appreciation

Google Business Intelligence Certificate

Google Data Analytics Certificate

Statistical Data Analysis with SAS